Thank you for visiting pethaven.shop. We have prepared the below information to ensure that your experience on our website is enjoyable. Please review the below information and terms of use that govern our site. Please note that when you visit our website, this constitutes your agreement to be bound by these terms. Should you have any questions concerning any of our policies, please do email us hello@pethaven.shop.
Legal Information
This website is operated by PETHAVEN. Throughout the site, the terms “we”, “us” and “our” refer to PETHAVEN. PETHAVEN offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Online store terms
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
Ownership
Items remain the property of PETHAVEN until an order is fully paid including freight costs and then they become the responsibility of the customer. Issues relating to damage or loss in transit should be taken up with the relevant delivery service. If insurance is required, please email us prior to placing your order.
Any issues or additional fees relating to customs or duties are the responsibility of the purchaser.
Modifications to the service and prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Accuracy of billing and account information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
Personal information
Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.